Filed under Customer Service

You Can’t do That Here! Or Give Your Customers What They Want!

Even more, we must adapt to the habits of our customers. If we don’t they will head straight to a competitor who does. Continue reading


Improve Your Business By 100%

By Daniel C. Felsted   Are you grooming your employees to help your business double its sales? Yes, it’s true, you can improve your business by 100% when you train your employees to provide exceptional customer service. Of the customers who decide to stop doing business with you,  68% leave unsatisfied because of an attitude … Continue reading