Even more, we must adapt to the habits of our customers. If we don’t they will head straight to a competitor who does.
Improve your profitability by implementing internal marketing strategies which are customer service best practices.
Ouch, are you training your employees enough?
Loyal customer spend more and for a longer period of time and who wouldn’t want that?
Knowledge Influences Emotions. Emotions Make Buying Decisions!
Studies have shown that customer service oriented companies outperform their competitors (who are not customer service focused), two to one.
What is a brand? Among other things, it is an educational vehicle. Use your brand to teach your customers why you and your brand are important to them.
Look for ways that you can call attention to your product no matter what the season.
Your customer will recognize your efforts and look forward to doing business with you in the future and frequent your shop more often too.
Are you are using your experience to make things easier for your customers?